⦁ Acupuncture – the insertion of fine, single use sterile disposable needles into specific points on the surface of the body.  The purpose of acupuncture is to help normalise physiological functions of the body or modify the perception of pain.

⦁ Electro-acupuncture - a battery operated device attached to the acupuncture needles, used for stronger pain relief.

⦁ Acupuncture point injection therapy - the injection of sterile saline using a hypodermic needle mostly for painful inflammatory conditions.

⦁ Moxibustion - the burning of herbal Artemisia sticks to warm the acupuncture points.

⦁ Infrared heat lamp - to increase circulation to injured areas and promote soft tissue repair.

⦁ Cupping – the application of plastic suction cups to help reduce muscular tension and pain.  Soft silicon cups are also used as a form of myofascial release.

⦁ Massage and Acupressure – to help reduce muscular tension and pain and ease stress. Other techniques such as myofascial release and pnf stretches may be also be used if needed.

⦁ Gua sha – rubbing the skin with a gua massage tool to improve circulation to the soft tissues

⦁ Chinese Herbal Medicine - we stock an extensive range of Therapeutic Goods Administration (TGA) approved practitioner only high quality pills, capsules or granular herbal medicines that that do not contain endangered species.

All major health funds offer rebates for acupuncture services.  On the spot rebates are available automatically via our HealthPoint system for the majority of funds.  Gap payments can be made via EFTPOS.  Rebate rates vary depending on your fund and your level of cover.  Contact  your health fund to check your level of cover.  Please note that massage only appointments are NOT covered by health fund rebates. 

Cancellation and rescheduling policy

We understand there may be times when you will need to cancel and/or reschedule your appointment and we are more than happy to accommodate your needs.  Please be informed that we require 24 hours notice for appointment changes.  We provide a text reminder service 24 hours before your scheduled appointment.  If you are unable to attend your appointment, please contact us immediately.  If you fail to attend your scheduled appointment, or cancel with less than 24 hours notice, 100% of your scheduled fee will be charged (exceptions will be made in the case of an emergency).  By honouring this policy, you are acknowledging your commitment to improving your health and wellbeing and showing respect to your healthcare provider for their time and effort.  Unlike many other clinics, we dedicate a whole hour to your appointment and do not double-book.  If you fail to show up for your appointment, we are unable to fill that appointment slot.  Adherence to this policy helps keep our services at an affordable rate.  Thank you for your understanding.